TERMS AND CONDITIONS FOR All INDRESANO ENERGY CO. PRODUCTS:
This commitment does not provide any express or implied warranties concerning existing equipment or conditions. We do promise a reliable commitment to respond to your call for service and to repair or replace parts covered by the Plan. Weather conditions and workload may affect the response time. Plan coverage becomes effective 15 days after our receipt of your application.
This Plan does not cover any materials, part or labor required as a result of flooding, fire, freezing, riots, strikes, work stoppages, any abnormal conditions, Customer negligence, or the replacement, repair or maintenance of any devices, parts or controls other than those specifically covered by the Plan. Furthermore, the Company will not be liable for damages incurred by the Customer or anyone else caused by unavoidable delays, failure to service, obsolete parts, unavailability of parts, equipment failure, weather conditions, work stoppage, strike or other circumstances beyond the Company’s control.
GENERAL PROVISIONS
Satellite Service Plans do not cover repair and/or replacement of parts for Boiler/Furnace, the Chimney or any type of distribution system including radiators, piping, ducts, humidifiers, clock thermostats, smoke pipe, automatic stack dampers, outdoor modulating controls, domestic hot water circulators, and cooling equipment.
Domestic hot water problems due to the mixing valve, tankless or choke are not covered. This includes leaks of pipes and valves.
Zone valve and related work are not covered.
Should an individual cancel his or her oil account for any reason, the unused portion of a service contract is NOT REFUNDABLE. However, should a customer sell a property, he or she may transfer the unused portion of a contract to the buyer on the condition that the buyer purchase fuel oil for Indresano Energy Co. Further, the seller may transfer the unused portion to any other domicile provided the heating system is in acceptable condition and that Indresano Energy Co. provides fuel oil for that location.
Electronic and mechanical air cleansers are not covered.
Indresano Energy Co. shall not be held responsible for damage to property or for fuel oil lost as a result of a malfunction of the heating system. We shall not be responsible for non-performance when prevented by any circumstances beyond it’s control or by strikes, wars, or Acts of God.
The repair/replacement of obsolete parts cannot be guaranteed and will not be covered by our service policies.